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The saga continues…

January 9, 2008

In November, I filed a dispute with PayPal since another PayPal user decided to take payment from my for a number of items and never shipped said items. I was awarded a claim on the dispute in December from PayPal, however at that time PayPal would not collect against the user Paul Calabrese, due to “insufficient funds” in his account so I was never granted a refund.

I decided to file a fraud claim with my own bank due to PayPal‘s lack of resolution. Today PayPal decided to return the money back to my bank by removing it from my own PayPal account thereby causing my PayPal account to have a negative balance. What I do not understand is why this could not have been done to user Paul Calabrese’s account at the time of dispute since PayPal seems so willing to make my account negative to resolve a dispute with my bank and why I am being penalized via my PayPal account instead of the person who committed the fraud. It is my belief that PayPal could have and should have removed the money from Paul Calabrese’s account to resolve this issue and leave him with a negative balance.

Now I am left to dispute the negative balance of my account with PayPal, who created the negative balance to begin with. Most likely they will claim ignorance or it is some policy or procedure and then will attempt to go on to try to collect back the money from me by ruining my credit record. I cannot even close my own account with PayPal at this time to protest since I have a negative balance which they created through their actions. Needless to say, I have been documenting everything from the time the first transaction occured, through the dispute and claim process, and now this new twist. The saga continues….

From → News, Rant

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